Cookie Policy
Last updated: January 2025
This cookie policy explains what cookies are, how we use them on the Flooring Store website, and how you can manage your cookie preferences. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser). They can be set by the website you are visiting ("first-party") or by third-party services.
How We Use Cookies
We use different types of cookies for various purposes. Below is a detailed breakdown of the cookies we use and why:
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing | Session |
| csrf_token | Security token to prevent cross-site attacks | Session |
| auth_token | Keeps you logged in to your account | 7 days |
| cookie_consent | Stores your cookie preferences | 1 year |
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and providing improved features. If you disable these, some features may not work properly.
| Cookie | Purpose | Duration |
|---|---|---|
| basket | Remembers items in your shopping basket | 30 days |
| recently_viewed | Stores products you have recently viewed | 30 days |
| postcode | Remembers your delivery postcode for shipping estimates | 30 days |
| sample_basket | Tracks samples added to your sample order | 30 days |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
These cookies are used to track visitors across websites to display relevant advertisements. They are set by advertising partners and used to build a profile of your interests.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Facebook - tracks visits across websites for ads | 3 months |
| _gcl_au | Google Ads - conversion tracking | 3 months |
| _pin_unauth | Pinterest - groups actions for users | 1 year |
Manage Your Preferences
You can customise your cookie preferences below. Note that disabling certain cookies may affect your experience on our website.
Required for the website to function. Cannot be disabled.
Remember your basket, preferences, and recently viewed products.
Help us understand how visitors use our website.
Show you relevant advertisements on other websites.
Managing Cookies in Your Browser
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking all cookies will have a negative impact on the usability of many websites, including ours. If you block cookies, you may not be able to use all features on our website.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third-party providers include:
- Google Analytics: Website analytics and performance monitoring
- Google Ads: Conversion tracking and remarketing
- Facebook: Social sharing and advertising
- Pinterest: Social sharing and advertising
- Payment providers: Secure payment processing (Stripe, PayPal)
Changes to This Policy
We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
Contact Us
If you have any questions about our use of cookies, please contact us:
Email: privacy@flooringstore.com
For more information about how we handle your personal data, please see our Privacy Policy.